Privacy Policy

Last updated: July 2026

Raw & Gold (“we”, “us”) respects your privacy. This policy explains what we collect and how we use it, in line with Uganda’s Data Protection and Privacy Act, 2019.

Information we collect

• Contact details you provide (name, email, phone, delivery address).
• Order and payment information needed to process and deliver your purchase.
• Basic usage data (via cookies) to improve the site.

How we use it

• To process orders, arrange delivery and provide support.
• To send order updates and, with your consent, occasional offers and journal stories.
• To improve our products, service and website.

Sharing

We share information only with the partners needed to serve you — payment providers and delivery couriers — and never sell your data. Payment details are handled securely by our payment providers; we do not store card numbers.

Cookies

We use minimal cookies to keep your cart and preferences working and to understand site usage. You can control cookies through your browser settings.

Your rights

You may request access to, correction of, or deletion of your personal data, and unsubscribe from marketing at any time. Contact us to exercise these rights.

Contact

Questions about privacy? Reach us via the Contact page.

This policy is a starting template and should be reviewed by legal counsel before public launch.